Updating vCOps

I started recently at a new company and needed to reset the password for the vCOps admin page.  I used this link and it worked like a charm.  

Resetting user passwords in vCenter Operations Manager vApp (2013358)

Paraphrased version 
UI VM and Analytics VM
  1. Boot to Grub Menu - alter the menu item (beginning with “kernel /vmlinuz-....”) adding init=/bin/sh to the end of it and hitting "enter"
  2. Type passwd to change password
  3. Duplicate process for both VMs
  4. Reboot the vApp and login using the Root password.
  5. For Version 5 and above cd to /usr/lib/vmware-vcops/user/conf/install and run chmod 755 resetadminpwd.sh
  6. Type ./resetadminpwd.sh <newpassword> 
  7. If you are still having issues logging in see if the account is locked out by typing su admin Twice -- It will show "Account locked due to xx failed login"
  8. Type "Pam_tally --user admin --reset" to reset. 

Automated lockout of the admin account in the vCenter Operations Manager 5.x vApp (2030185)

Run the Upgrade 

This procedure is applicable when updating to vCenter Operations Manager 5.7.1 vApp from the following product versions.
  • vCenter Operations Manager 5.0, 5.0.1, 5.0.2, 5.0.3, 5.6, and 5.7.1, including any Hotfix versions.
Important For upgrade requirements, including important information about disk space requirements, refer to the VMware vCenter Operations Manager Deployment and Configuration Guide. VMware recommends that you take virtual machine snapshots before you upgrade the vApp. After the upgrade is successful, delete the snapshots.
  1. Save the .pak file for the vCenter Operations Manager 5.7.1 build to your local storage.
  2. Log in to the Administration portal using the admin user credentials.
  3. On the Update tab, click Browse and select the .pak file that you saved to local disk.
  4. Click Update.
  5. Accept the EULA by selecting the check box and click OK.
  6. Accept and confirm the update.
  7. The update process will start, and the Administration portal page might refresh after some time and ask you to login again.
  8. Log in to the Administration portal, wait for the update to complete, and verify that the Upgrade tab indicates a successful upgrade.
    Note: You might need to refresh the browser to view the updated product version and build number.
  9. Log in to the vCenter Server that manages the license for vCenter Operations Manager, and apply the new vCenter Operations Manager 5.7.1 license key.
    Note: You must re-apply the new license key in the vCenter Server after the upgrade.
  10. If you do not, you will see reduced functionality in the vCenter Operations Manager interface.
  11. In the Administration portal, navigate to the Status tab and restart all services.
  12. Log in to the vSphere Client or the Custom UI to verify that the vCenter Operations Manager interface is displayed properly.